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Privacy Policy

Privacy Policy
Effective date: 8 April 2025
This Privacy Policy describes how PROFIX ("we", "us", or "our") collects, uses, and protects your personal data when you visit our website profixrepair.co.uk (the "Site") in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
We are the data controller responsible for your personal data.
Company Name: PROFIX
Address: 67 Causeyside Street, Paisley, PA1 1YT
Email: info@profixrepair.co.uk
Phone: 01418421564

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2. What Personal Data We Collect

We may collect the following types of personal data:

  • Information you provide voluntarily – e.g. when you fill out a contact form, place an order, or sign up for a newsletter. This may include your name, email address, phone number, and address.

  • Automatically collected data – including IP address, browser type, device information, and usage data (via cookies or analytics tools).

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3. How We Use Your Data

We use your data for the following purposes:

  • To respond to your inquiries

  • To provide and manage our services

  • To process orders or bookings

  • To send you updates or marketing communications (if you have opted in)

  • To improve our website and user experience

  • To comply with legal obligations

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4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent (e.g. for marketing)

  • The performance of a contract

  • Our legal obligations

  • Our legitimate interests (e.g. improving our services or website)

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5. Sharing Your Data

We do not sell your data. We may share it with trusted third parties such as:

  • Service providers (e.g. payment processors, hosting companies)

  • Marketing or analytics tools (e.g. Google Analytics, Facebook Pixel)

  • Legal or regulatory authorities if required by law

All third parties are required to handle your data securely and in compliance with the law.

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6. International Data Transfers

If we transfer your data outside the UK, we will ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR.

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7. How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

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8. Your Rights

You have the following rights under UK data protection law:

  • Right to access your data

  • Right to rectify inaccurate data

  • Right to erase your data ("right to be forgotten")

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the Information Commissioner’s Office (ICO)

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9. Cookies

Our website uses cookies to enhance your experience and analyse traffic. You can control or disable cookies in your browser settings.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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11. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@profixrepair.co.uk
Postal Address: PROFIX, 67 Causeyside Street, Paisley, PA1 1YT

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